Main Duties and Responsibilities -

• Monitoring all components of apprentice progress and provide pastoral care

• Support and mentor apprentices to ensure each reaches their maximum potential and that the apprentices’ wellbeing is always paramount

• Advising, coaching, and developing the employers understanding of their training commitment, responsibilities, and obligations, ensuring that all employers are fully briefed so that they understand their commitment to provide the appropriate training, mentoring and work experience as required as well as their duty to facilitate the required off-the-job training

• Identify and report any factors that may put a learner at risk of not achieving their learning aims, using the correct process and guidance notes as provided by ProVQ

• Identify and report any factors that may impact on an employer’s ability to fully support their apprentice/potential apprentice in achieving their learning aims, using the correct process and guidance notes as provided by ProVQ

• Work with all parties involved with the training and support of the learner to ensure that all support requirements are met in order to achieve all their learning aims

• Ensure processes for booking and carrying out Learner/Employer visits remote visits, careers events, selection tests etc. are followed, and all activities are fully and accurately recorded and diarised in line with ProVQ’ s company policies and procedures.

• To act as the main communication point to link apprentices, mentors, training centres, and employers in the coordination of apprenticeship delivery

• Complete and return all relevant documentation, either paper based or electronic, within company procedural timelines

• Ensure all documentation is completed fully, following all guidelines in accordance with company policy and returned by the prescribed method to the correct department/person(s)

• Contribute to process of continual improvement

• Manage all process and administration requirements in accordance with company procedures in support of employers, mentors & apprentices

Qualifications and Experience -

Essential:

· English & Maths to at least Level 2

· Full UK driving license

Desirable:

· Level 3 Qualification Light Vehicle Maintenance

· Teaching/Assessor/Training qualification

· Experience in an assessor role

· General understanding of apprenticeship programmes

· An understanding of safeguarding / Prevent / British Values and their importance

· An understanding of Equal Opportunities issues

Why ProVQ?

· 31% of staff stay with us for 10 years +

· 99% of staff are proud to work for ProVQ (2024 Staff Survey)

· 73% of the current management team have progressed internally in the company, including the Managing Director.

We are committed to safeguarding and the welfare of all learners and expect staff to share this commitment. The successful applicant will be subject to a Disclosure and Barring Service Check (DBS) and will be required to provide proof of the right to work in the UK. We welcome applications from all members of the community regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity