Learning & Development Advisor – Bristol Area

Responsibilities and Accountabilities:

• Monitoring all components of apprentice progress and pastoral care
• Support and mentoring apprentices to ensure each reaches their maximum potential
and that the apprentices’ wellbeing is always paramount
• Advising, coaching, and developing the employers understanding of their training
commitment, responsibilities, and obligations, ensuring that all employers are fully
briefed so that they understand their commitment to provide the appropriate
training, mentoring and work experience as required as well as their duty to facilitate
the 20% off-the-job training
• Identify and report any factors that may put a learner at risk of not achieving their
learning aims, using the correct paperwork and guidance notes as provided by ProVQ
• Identify and report any factors that may impact on an employer’s ability to fully
support their apprentice/potential apprentice in achieving their learning aims, using
the correct paperwork and guidance notes as provided by ProVQ
• Work with all parties involved with the training and support of the learner to ensure
that all support requirements are met in order to achieve all their learning aims
• Ensure guidelines for booking and carrying out Learner/Employer visits remote visits,
careers events, selection tests etc. are followed, and all activities are fully and
accurately recorded and diarised in line with ProVQ’ s company policies and
• To act as the main communication point to link apprentices, mentors, training centres,
and employers in the coordination of apprenticeship delivery
• Complete and return all relevant documentation, either paper based or electronic,
within company procedural timelines
• Ensure all documentation is completed fully, following all guidelines in accordance
with company policy and returned by the prescribed method to the correct
• Contribute to process of continual improvement
• Manage all process and administration requirements in accordance with company
procedures in support of employers, mentors & apprentices
• Maintain an up to date knowledge and understanding of the ProVQ offer to
employers, apprentices, commercial delegates etc. along with possible costs and key
• Actively promote and identify apprenticeship placement opportunities with both
employers who have not been involved in apprenticeships previously and from repeat
Post Title: Learning & Development Advisor
Department: ProVQ Ltd.
Reporting To: Recruitment and IAG Manager
Working Hours: 42.5 hours per week.
Job Purpose: The Learning & Development Advisor is responsible for all day to
day aspects of the Apprenticeship Programme taking place at, or
involving, the Apprentices place of work.
• Attend careers events/shows to promote and provide students, schools, and parents
with the most up to date and relevant information concerning apprenticeships
• Participate in the full recruitment process, including telephone interviews, initial
assessment, and candidate interview, ensuring that all associated paperwork is
completed in full and returned within the prescribed timeframes
• Complete effective timely learner progress reviews in line with company policy,
Ofsted and AELP guidance
• Escalate any concerns with learner progression to the line manager
• Ensure apprentices are completing the appropriate e-learning in a timely manor
• Complete timely competence assessments/reviews in accordance with the
requirements of awarding organisation(s) monitoring Apprentice Attributes and
• Support apprentices to ensure they are ready to sit gateway and End Point
• Participate fully in End Point Assessments
• Participate fully in the quality assurance activities of the approved centre, including
internal and external verification/audits
• Complete and maintain up to date assessment/Mentor plans and Apprentice
• Complete and maintain up to date evidence portfolios/logbooks, electronic and paper
• Maintain apprentice records for all allocated apprentices and update reporting details
ensuring consistency between Learning & Development Adviser records and learner
data stored in the ProVQ data Management/recording systems. Ensuring that it is
always accurate and up to date
• Actively promote Equality and Diversity in accordance with ProVQ policy to ensure
compliance and that no individual is discriminated against
• Actively support company policy and best practice in security, with particular
emphasis on protection of customer sensitive information (GDPR legislation)
• Actively promote ProVQ and client interests during company visits and careers events
• Actively promote a safe and clean working environment. Carry out regular periodic
health & safety and welfare checks in the learner’s workplace in accordance with
current ProVQ, Safeguarding and Health & Safety legislation and policy
• Actively support and promote the work of the Functional Skills & Learner Support
Services department
• Together with the Learner Support Services Team, contribute to the embedding of
English and Maths within the apprenticeship programme
• Participate in the work of the training facilities through attendance at meetings and
forums, contributing to specific development projects and activities to promote the
apprenticeship and commercial programmes
• Monitor commercial delegates progress on their educational program
• Encourage commercial delegates to complete eLearning programs in accordance with
qualification guidelines
• Keep up to date with technical and academic knowledge
• Report any driving endorsements or points added to your driving licence
• Promote efficient use of resources with emphasis on maximising company vehicle
MPG and reducing the detrimental effects of transport on the environment
• Maintain personal CPD by attending/completing all training as required
• Maintain personal CPD logs and upload as prescribed
• Actively follow up any unresolved issues with Line Manager in a timely manner


• Training and assessment resources
• Expenditure: expenses and travel
• Laptop, Printer & Mobile phone
• Company vehicle and fuel card


• Not currently a holder of or responsible for any budget.
• No financial authority
• Authority limited to ensuring the proper conduct of learners.


• Employers & Prospective Employers
• Learners
• Commercial delegates
• Parents
• Applicants
• Educational establishments
• Careers/employment establishments
• Colleagues & Departmental Managers
• IQA’s & EQA’s
• Awarding organisations
• End Point Assessors


• Achieve and maintain an individual rating of 95% compliance on internal Audit
• Maintain an individual Learner achievement rate in excess of 90%
• Effectively maintain a caseload of 65 learners
• Maintain unfunded learners below 5% of caseload
• Completed learners progress review documentation to be uploaded within 48hrs of
review taking place
• Discernible, measurable contribution to continual improvement
This job description sets out the duties of the post at the time it was drawn up. Such duties
may vary from time to time

We are committed to safeguarding and the welfare of all learners and expect staff to share this commitment. The successful applicant will be subject to a Disclosure and Barring Service Check (DBS) and will be required to provide proof of the right to work in the UK. We welcome applications from all members of the community regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity

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