Learning & Development Advisor – Bristol Area

Post Title: Learning & Development Advisor
Department: ProVQ Ltd.
Reporting To: Recruitment and IAG Manager
Working Hours: 42.5 hours per week.
Job Purpose: The Learning & Development Advisor is responsible for all day to day aspects of the Apprenticeship Programme taking place at, or involving, the Apprentices place of work.

 

Please note that this vacancy is working within a Motor Vehicle Apprenticeship training programme and motor vehicle vocation competency is required

Main Duties

Responsibilities and Accountabilities:

  • Monitoring all components of apprentice progress and pastoral care
  • Support and mentoring apprentices to ensure each reaches their maximum potential and that the apprentices’ wellbeing is always paramount
  • Advising, coaching, and developing the employers understanding of their training commitment, responsibilities, and obligations, ensuring that all employers are fully briefed so that they understand their commitment to provide the appropriate training, mentoring and work experience as required as well as their duty to facilitate the 20% off-the-job training
  • Identify and report any factors that may put a learner at risk of not achieving their learning aims, using the correct paperwork and guidance notes as provided by ProVQ
  • Identify and report any factors that may impact on an employer’s ability to fully support their apprentice/potential apprentice in achieving their learning aims, using the correct paperwork and guidance notes as provided by ProVQ
  • Work with all parties involved with the training and support of the learner to ensure that all support requirements are met in order to achieve all their learning aims
  • Ensure guidelines for booking and carrying out Learner/Employer visits remote visits, careers events, selection tests etc. are followed, and all activities are fully and accurately recorded and diarised in line with ProVQ’ s company policies and procedures.
  • To act as the main communication point to link apprentices, mentors, training centres, and employers in the coordination of apprenticeship delivery
  • Complete and return all relevant documentation, either paper based or electronic, within company procedural timelines
  • Ensure all documentation is completed fully, following all guidelines in accordance with company policy and returned by the prescribed method to the correct department/person(s)
  • Contribute to process of continual improvement
  • Manage all process and administration requirements in accordance with company procedures in support of employers, mentors & apprentices
  • Maintain an up to date knowledge and understanding of the ProVQ offer to employers, apprentices, commercial delegates etc. along with possible costs and key contacts
  • Actively promote and identify apprenticeship placement opportunities with both employers who have not been involved in apprenticeships previously and from repeat business including discussing the benefits of ProVQ to any potential new employers
  • Attend careers events/shows to promote and provide students, schools, and parents with the most up to date and relevant information concerning apprenticeships
  • Participate in the full recruitment process, including telephone interviews, initial assessment, and candidate interview, ensuring that all associated paperwork is completed in full and returned within the prescribed timeframes
  • Complete effective timely learner progress reviews in line with company policy, Ofsted and AELP guidance
  • Escalate any concerns with learner progression to the line manager
  • Ensure apprentices are completing the appropriate e-learning in a timely manor
  • Complete timely competence assessments/reviews in accordance with the requirements of awarding organisation(s) monitoring Apprentice Attributes and behaviors
  • Support apprentices to ensure they are ready to sit gateway and End Point Assessments
  • Participate fully in End Point Assessments
  • Participate fully in the quality assurance activities of the approved centre, including internal and external verification/audits
  • Complete and maintain up to date assessment/Mentor plans and Apprentice documentation
  • Complete and maintain up to date evidence portfolios/logbooks, electronic and paper based
  • Maintain apprentice records for all allocated apprentices and update reporting details ensuring consistency between Learning & Development Adviser records and learner data stored in the ProVQ data Management/recording systems. Ensuring that it is always accurate and up to date
  • Actively promote Equality and Diversity in accordance with ProVQ policy to ensure compliance and that no individual is discriminated against
  • Actively support company policy and best practice in security, with particular emphasis on protection of customer sensitive information (GDPR legislation)
  • Actively promote ProVQ and client interests during company visits and careers events
  • Actively promote a safe and clean working environment. Carry out regular periodic health & safety and welfare checks in the learner’s workplace in accordance with current ProVQ, Safeguarding and Health & Safety legislation and policy
  • Actively support and promote the work of the Functional Skills & Learner Support Services department
  • Together with the Learner Support Services Team, contribute to the embedding of English and Maths within the apprenticeship programme
  • Participate in the work of the training facilities through attendance at meetings and forums, contributing to specific development projects and activities to promote the apprenticeship and commercial programmes
  • Monitor commercial delegates progress on their educational program
  • Encourage commercial delegates to complete eLearning programs in accordance with qualification guidelines
  • Keep up to date with technical and academic knowledge
  • Report any driving endorsements or points added to your driving licence
  • Promote efficient use of resources with emphasis on maximising company vehicle MPG and reducing the detrimental effects of transport on the environment
  • Maintain personal CPD by attending/completing all training as required
  • Maintain personal CPD logs and upload as prescribed
  • Actively follow up any unresolved issues with Line Manager in a timely manner

RESOURCES FOR WHICH THE JOB HOLDER IS ACCOUNTABLE:

  • Training and assessment resources
  • Expenditure: expenses and travel
  • Laptop, Printer & Mobile phone
  • Company vehicle and fuel card

LIMITS OF AUTHORITY:

  • Not currently a holder of or responsible for any budget.
  • No financial authority
  • Authority limited to ensuring the proper conduct of learners.

WORKING RELATIONSHIPS:

  • Employers & Prospective Employers
  • Learners
  • Commercial delegates
  • Parents
  • Applicants
  • Educational establishments
  • Careers/employment establishments
  • Colleagues & Departmental Managers
  • IQA’s & EQA’s
  • Awarding organisations
  • End Point Assessors

MEASUREABLE PERFORMANCE

  • Achieve and maintain an individual rating of 95% compliance on internal Audit
  • Maintain an individual Learner achievement rate in excess of 90%
  • Effectively maintain a caseload of 65 learners
  • Maintain unfunded learners below 5% of caseload
  • Completed learners progress review documentation to be uploaded within 48hrs of review taking place
  • Discernible, measurable contribution to continual improvement

This job description sets out the duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the job or the level or responsibility entailed


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